Frequently Asked Questions
Ordering
How do I place an order?
Add items to your cart and submit the checkout form. We review your order request and email a confirmation with the final total, shipping, any taxes, and a PayPal payment request.
Which payment methods do you accept?
PayPal, Visa, and Mastercard. After we confirm your order, we email a PayPal payment request. You can pay with your PayPal account, or with Visa or Mastercard through PayPal.
Why don't you take card details on the website?
Card details are entered on PayPal's payment page, not on this website. We do not receive your full card number.
Can I change or cancel an order?
Yes, until it ships. Email support@dailygardentools.com or call +1 (503) 555-0147 with your order reference.
Shipping
Where do you ship?
Within the United States. The Potting Bench, Garden Cart, and Wheelbarrow ship to the contiguous United States only.
How much is shipping?
$6.95 per order, free on orders of $75 or more. Bulky items are quoted separately by email before payment.
When will my order arrive?
Your order confirmation includes an estimated delivery window based on your address. Tracking is emailed when the order ships, where available.
Products
Are the plants and soil in photos included?
No. Photos that show plants, soil, seeds, or other items for display are labeled on the product page. Only the listed features and included items are part of the purchase.
Which glove size should I choose?
Gloves come in S, M, L, and XL. If you are between sizes, choose the larger size. Unworn gloves can be exchanged for another size.
Will the hose and fittings fit my tap?
Check the fittings on your tap and accessories before ordering. The Brass Hose Connector Set includes a tap adapter, hose connectors, and a nozzle adapter.
Which shears does the Replacement Pruning Blade fit?
It fits the Daily Garden Tools Bypass Pruning Shears only.
Which items need assembly?
The Potting Bench, Garden Cart, and Wheelbarrow ship unassembled with instructions.
How do I care for my tools?
Clean off soil, dry before storing, and keep blades closed. Each product page includes care notes.
Returns
What is your return policy?
Most items can be returned within 30 days of delivery if unused and in original condition. See the Return and Refund Policy for details.
What if an item arrives damaged?
Email support@dailygardentools.com within 7 days of delivery with photos. We will replace or refund it at no cost to you.
Still have a question? Contact us.