Return Window
You may return most items within 30 days of delivery for a refund.
Condition of Returns
- Items must be unused, in original condition, and in original packaging where possible.
- Gloves, hats, and aprons must be unworn.
- Kits and sets must be returned complete with all included items.
Items That Cannot Be Returned
- Items damaged through misuse, improper assembly, or improper mounting.
- A Replacement Pruning Blade that has been installed.
- Items returned more than 30 days after delivery.
Defective or incorrect items are always covered. See below.
How to Start a Return
Email support@dailygardentools.com with your order reference and the items you want to return. We reply with return instructions and the return address. Returns sent without contacting us first may be delayed.
Return Shipping Costs
You are responsible for return shipping costs unless the item is defective, damaged on arrival, or not what you ordered. Original shipping charges are not refunded unless the return is due to our error.
Bulky items (Potting Bench, Garden Cart, Wheelbarrow) must be unassembled and in original packaging to be returned. Return freight is your responsibility unless the item is defective or incorrect.
Refunds
Once we receive and inspect your return, we email you to confirm. Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund.
Glove Size Exchanges
Unworn Gardening Gloves, including gloves from a kit, may be exchanged for another size within 30 days of delivery. You pay to send the original gloves back, and we cover shipping for the new size.
Defective or Incorrect Items
If an item is defective, damaged on arrival, or incorrect, email support@dailygardentools.com with photographs. We will offer a replacement or full refund, including shipping costs.
Contact
Daily Garden Tools
2188 SW Park Ave, Suite 100, Portland, OR 97205, USA
Email: support@dailygardentools.com
Phone: +1 (503) 555-0147